Privacy Policy

Data Protection Policy

Effective Date: 18/12/2024

At Parma International Catering Supplies LTD, we are committed to protecting the privacy and security of all personal and business data entrusted to us. This Data Protection Policy outlines how we collect, use, store, and safeguard your data in compliance with applicable data protection laws and regulations.

1. Scope of the Policy

This policy applies to all personal and business data collected, processed, and stored by Parma International Catering Supplies LTD from customers, employees, suppliers, and third parties.

2. Data We Collect

We may collect the following types of data:

   •   Personal Data: Name, contact details (email, phone number), billing and shipping addresses, and payment information.

   •   Business Data: Company name, tax ID, purchase history, and delivery preferences.

   •   Technical Data: IP addresses, browser types, and usage data from our website or mobile applications.

3. How We Use Your Data

We collect and process data for the following purposes:

   •   To fulfil orders and manage deliveries.

   •   To provide customer service and support.

   •   To process payments securely.

   •   To comply with legal and regulatory requirements.

   •   To improve our products, services, and website functionality.

4. Data Sharing and Disclosure

We do not sell or rent your data to third parties. We may share your data with trusted partners, such as:

   •   Payment processors for transaction handling.

   •   Delivery services for order fulfilment.

   •   IT service providers for website and system maintenance.

   •   Regulatory authorities when required by law.

All third parties are required to handle your data in compliance with this policy and applicable laws.

5. Data Security

We take the protection of your data seriously. Measures include:

   •   Encryption of sensitive data during transmission and storage.

   •   Access controls to restrict data to authorized personnel only.

   •   Regular security audits and updates to safeguard our systems.

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. After this period, data will be securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal data:

   •   Access: Request a copy of the data we hold about you.

   •   Correction: Update or correct inaccurate information.

   •   Deletion: Request deletion of your data, subject to legal obligations.

   •   Restriction: Limit the processing of your data.

   •   Objection: Opt-out of certain processing activities, such as marketing.

To exercise these rights, please contact us at info@parmafood.co.uk or

01384 233456

8. Cookies and Online Tracking

Our website uses cookies to improve user experience and analyse website traffic. For more details, please see our Cookie Policy.

9. Updates to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.

10. Contact Us

If you have any questions or concerns about this policy, please contact us:

   •   Email: info@parmafood.co.uk

   •   Phone: 01384 233456

   •   Address: 6 Washington Street, Dudley, DY2 9PH .

Thank you for trusting Parma International Catering Supplies LTD. We are committed to maintaining the privacy and security of your data.